The role of communication in the success of therapeutic interventions in dental practice

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A. D. Tănase
M. L. Negrutiu
E. L. Petrescu
D.M. Pop
A. C. Novac
D. E. Bojoga
A. D. Soter
K. Miok
M. R. Cosoroabă

Abstract

The professional relationship between dentists and patients encompasses the provision of medical care and needs to be completed by an ethical and accurate communication. This highlights the significant emphasis placed on the interaction between medical staff and patients in medical practice. The success of dental treatments also hinges on the dentist's ability to establish a connection through communication with patients, paying attention to their needs, and demonstrating empathy and care towards them. Materials and Methods: For this observational-prospective study it was developed a questionnaire consisting of 10 closed-ended questions. The aim is to assess patients' opinions regarding the role and impact of communication in their relationship with dentists and on the success of medical treatment. Results and Discussions: The results indicate that the majority of patients evaluate their collaboration with dentists from a medical perspective but also through the way of communication and interaction quality. There is a strong emphasis on how healthcare providers are aware by their patient’s needs, demonstrating empathy and skills in their professional collaborations. Conclusions: The primary conclusion of this study centers on the development of communication skills among dentists to achieve successful therapeutic outcomes, given the increasing needs of patients in the present context.

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